There are over 24 existing Customs offices in Dominican Republic: 11 at ports, seven in airport zones, and six on the border with Haiti.  The principal offices handling the majority of the cargo are:  Port of Haina Oriental, Port of Haina Occidental, Caucedo Multimodal Port, Las Américas International Airport, and the Port of San Pedro de Macorís.

Dominican Customs officials indicate that the average clearance takes three days from submission of complete documentation.  Clearances can be made in hours if importers make use of the “On-Line Customs Clearance”, which allows for pre-arrival clearance. The on-line service provided at the website of the Customs Office allows importers to register the importation, submit the documentation, verify and pay (before arrival) the amount of taxes to be paid. Anecdotal evidence confirms that importers are using this process successfully.

Dominican Customs (Dirección General de Aduanas, or DGA) contact information is as follows:

General Customs Directorate

Av. Abraham Lincoln No. 1101

Santo Domingo, Dominican Republic

Phone: (809) 547-7070 ext. 220

Fax: (809) 687-3486

General Customs Directorate Website

Website: https://www.aduanas.gob.do/