The Customs Services Department under the RRA has the primary function of collecting and accounting for import duties and taxes on imports.  All importers must use clearing agents to process goods through customs.  Several private warehouses exist, and many businesses have their own warehouses.  The cost of warehousing is based on handling charges and length of warehousing. 

Customs clearance procedures can be found at RRA website.

For further information on customs regulations, please contact:

Fauza Musheija
Head of Kigali Field Operations
Customs Department Services
Rwanda Revenue Authority
P.O. Box 718, Kigali
fauza.musheija@rra.gov.rw
+250 78 8185675

Felicien Mwumvaneza

Commissioner for Customs Services
Rwanda Revenue Authority
Customs Gikondo Magerwa

P.O. Box 3987, Kigali
felicien.mwumvaneza@rra.gov.rw or customs@rra.gov.rw   
+250 78 8185711

William Musoni
Deputy Commissioner for Customs Services
Rwanda Revenue Authority
Customs Gikondo Magerwa
P.O. Box 3987, Kigali
William.musoni@rra.gov.rw or customs@rra.gov.rw 
+250 78 8185840