CS Helps Client Recover Past Due Balance

Oxyion, a client of the U.S. Commercial Service Fresno (CS Fresno) rents its chemical free equipment internationally, including to foreign buyers in Mexico. In February 2021, Oxyion contacted U.S. Commercial Service team in Mexico for support recouping its past due payments of $63K with its foreign buyer. The U.S. Commercial Service team in Mexico contacted Oxyion’s foreign buyer, who acknowledged the debt and submitted a payment plan to Oxyion. In addition, Fresno team members Andy Seeto and Bernadette Rojas counseled the company on developing an internal screening process. Director Seeto provided guidance on how to protect their foreign receivables through EXIM programs, assistance to screen future foreign buyers, support for eCommerce expansion, STEP grant information, and additional market expansion programs. Oxyion received partial payment from the foreign buyer, totaling $30,000 in 2021. Additionally, Oxyion has tools to protect itself from minimizing the loss of rental revenue in the future.

“With the assistance of U.S. Commercial Service Fresno and Commercial Service Guadalajara, Mexico, we were able to collect 43% of the past due balance. Oxyion appreciates the support provided by Commercial Service and convey to debtors the importance of international contracts that need to be honored”. Gabriel Almazan, Latin America Sales Manager of Oxyion