Serbia Information Technology Healthcare Digitalization
The Government of Serbia (GoS) is prioritizing the digitalization of the economy with a concerted effort to transition government platforms to online e-government solutions. This strategic initiative has led to significant advancements in various sectors, but development is still needed, including in the healthcare sector.
The Digitalization Program in the Healthcare System of the Republic of Serbia for 2022-2026 represents a cornerstone of this digital transformation effort. This initiative aims to modernize the healthcare sector, creating an interconnected, efficient, and high-quality system. The program’s primary objectives include:
1. Enhancing healthcare quality through process and service digitalization
2. Increasing system efficiency
3. Improving the accessibility of health services
4. Strengthening healthcare workers’ ICT capabilities
5. Ensuring patient data protection and information system security
Ongoing activities include the consolidation of electronic health records (EHRs), the digitalization of medical histories and patients’ treatment records across healthcare providers, and the digitalization of sick leave and prescriptions.
Key Opportunities
• Integrated healthcare information system: Establishing a centralized platform for managing healthcare data, to connect all healthcare institutions into a unified information system, including solutions for e-records.
• Telemedicine: Development of a remote healthcare service platform, telemedicine equipment and software solutions.
• Digitalization of work processes in healthcare institutions: Introducing electronic documents and process management, including facilitation of invoicing and reimbursements; advanced management of drug and medical supply inventories, development of a digital platform for issuing licenses and approvals for medicines.
• Mobile Health Applications: Development of patient-centric mobile apps for health information access and health monitoring and chronic disease management solutions.
• Data Analytics: Advanced analytics tools for trend monitoring and decision-making.
• Cybersecurity and Data Protection: Implementation of strong security measures to protect patient data; ensuring compliance with data protection regulations.
U.S. Information Technology and Cybersecurity companies, as well as digitalization and cybersecurity consultants are poised to provide wide range of solutions for these priority projects in Serbia in the following years.
Opportunities in: Digital, Information Technologies, Cybersecurity.
For additional information, please contact Aleksandra Malisic: Aleksandra.malisic@trade.gov