Tradeology, the Official ITA Blog
Tradeology features blog posts written by ITA employees at all levels. From our trade specialists working directly with companies to help them achieve their first exports to our analysts working in Washington cubicles to our senior officials, we will show you what ITA is doing on trade.

Blog Legal Information

About this Blog

The mission of the International Trade Administration is to create prosperity by strengthening the competitiveness of U.S. industry, promoting trade and investment, and ensuring fair trade and compliance with trade laws and agreements. Through its websites and other online resources, the International Trade Administration offers broad public access to a wide range of information. Blog.trade.gov offers the public an alternative source to mainstream media for trade information. This blog offers the opportunity for participants to discuss issues that impact international trade with employees of the International Trade Administration.

General Disclaimer

The International Trade Administration provides external links solely for our readers’ information and convenience. When readers select a link to an external website, they are leaving the trade.gov site and are subject to the privacy and security policies of the owners/sponsors of the external website. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein.

Copyright Information

Links to the International Trade Administration blog are welcomed. Unless a copyright is indicated, information on the International Trade Administration’s blog is in the public domain and may be copied and distributed without permission. Citation of the International Trade Administration as source of the information is appreciated.

If a copyright is indicated on a video, photo, graphic, or other material, permission to copy these materials must be obtained from the original source. Please note that many photos used on this website are copyrighted. Copyrighted photographs will display copyright information in the caption area below the photograph using the “©” copyright symbol followed by the name of the copyright holder.

Privacy Notice

International Trade Administration’s Privacy Policy.

External Linking Policy

Trade.gov/blog contains hyperlinks to information created and maintained by other public and private organizations. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein.

International Trade Administration officers continually review the external links for their ongoing value to the issues and topics presented within the International Trade Administration blog. The process for adding an external link is the same as for clearing information for public dissemination, as described in the International Trade Administration’s Information Quality Guidelines.

Information Quality Guidelines

Every effort is made to provide accurate and complete information. However, we cannot guarantee that there will be no errors. Please read the International Trade Administration’s guidelines pursuant to the Data Quality Information Act before submitting inquiries under this Act.

If you would like verification or a hard copy of information released on State Department blogs or if you have any questions or comments about the information presented here, please contact the Office of Public Affairs.

This blog does not represent official International Trade Administration communications. The Office of Public Affairs manages this blog as a portal for information from the International Trade Administration. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein.

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Global Business Navigator Chatbot Beta

Welcome to the Global Business Navigator, an artificial intelligence (AI) Chatbot from the International Trade Administration (ITA). This tool, currently in beta version testing, is designed to provide general information on the exporting process and the resources available to assist new and experienced U.S. exporters. The Chatbot, developed using Microsoft’s Azure AI services, is trained on ITA’s export-related content and aims to quickly get users the information they need. The Chatbot is intended to make the benefits of exporting more accessible by understanding non-expert language, idiomatic expressions, and foreign languages.

Limitations

As a beta product, the Chatbot is currently being tested and its responses may occasionally produce inaccurate or incomplete information. The Chatbot is trained to decline out of scope or inappropriate requests. The Chatbot’s knowledge is limited to the public information on the Export Solutions web pages of Trade.gov, which covers a wide range of topics on exporting. While it cannot provide responses specific to a company’s product or a specific foreign market, its reference pages will guide you to other relevant government resources and market research. Always double-check the Chatbot’s responses using the provided references or by visiting the Export Solutions web pages on Trade.gov. Do not use its responses as legal or professional advice. Inaccurate advice from the Chatbot would not be a defense to violating any export rules or regulations.

Privacy

The Chatbot does not collect information about users and does not use the contents of users’ chat history to learn new information. All feedback is anonymous. Please do not enter personally identifiable information (PII), sensitive, or proprietary information into the Chatbot. Your conversations will not be connected to other interactions or accounts with ITA. Conversations with the Chatbot may be reviewed to help ITA improve the tool and address harmful, illegal, or otherwise inappropriate questions.

Translation

The Chatbot supports a wide range of languages. Because the Chatbot is trained in English and responses are translated, you should verify the translation. For example, the Chatbot may have difficulty with acronyms, abbreviations, and nuances in a language other than English.

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